Privacy Policy

Last updated: March 2026

Who we are

KovaWeb is a web design agency specialising in websites for UK specialist medical practices. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

What data we collect

When you submit our website audit request form, we collect the information you provide: your name, email address, practice name, speciality, website URL, and any additional message. We do not collect any data automatically beyond what Netlify (our hosting provider) and Cloudflare (our DNS provider) collect as standard, such as anonymised server logs.

How we use your data

We use the information you provide to deliver the free website audit you requested, to communicate with you about our services, and to follow up on your enquiry. We will not use your data for any other purpose without your consent.

Who we share your data with

We do not sell, trade, or share your personal data with third parties for marketing purposes. Your form submissions are processed by Netlify (our hosting provider) and email notifications are routed through Cloudflare. Both services are GDPR compliant.

How we store your data

Form submissions are stored securely on Netlify's servers. We retain your data only for as long as necessary to provide our services and respond to your enquiry. You can request deletion of your data at any time by emailing us.

Your rights under UK GDPR

Under the UK General Data Protection Regulation, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing of your data, and request a copy of your data in a portable format. To exercise any of these rights, contact us at [email protected].

Cookies

Our website does not use cookies for tracking or advertising. Our hosting provider (Netlify) and DNS provider (Cloudflare) may set essential technical cookies required for the website to function correctly.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this privacy policy or how we handle your data, please email us at [email protected].

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